Return and Exchange Policy
At Mattress Mensch, we are committed to providing our customers with the highest quality products at affordable, fair and transparent prices. While many mattress retailers offer free returns up to 100 or 180 days, there is a hidden cost to this policy that negatively affects the customer. These brands are charging very high markups to cover these returns, while the industry return rate is below 2%.
At Mattress Mensch we do not offer returns as we want to be able to offer prices to our customers that are fair and transparent, not inflated for reasons that less than 2% of customers will be a part of.
Our products have great warranties, so if there is something that is wrong with the mattress and covered by the warranty, please reach out to us and we will be happy to facilitate the process to have it fixed or replaced.
If you have questions about our return policy, or reasoning behind it, please email us at email@example.com and we will be happy to address it right away.